The keys to success in textile restoration lie in the Company you choose. Speed is critical. The faster the response, the sooner the restoration process can begin, the higher the success rate will be in more garments.
Knowledge is also critical. Knowledgeable textile restorers will always ask “what type of fire occurred?” Soot and smoke will vary dependant upon the different types of fires (i.e. electrical, wood, plastic, protein-cooking oils, etc). Each type is treated differently based upon the differing chemical make-up of the smoke or soot. The successful removal of these and other contaminants requires both a scientific and customized approach that is only achievable by professionals.
Homeowners should be warned against cleaning their own garments using their own residential laundry equipment. First of all, until the dryer duct work is cleaned, the soot and smoke odor can redeposit into the clothes during the drying process which further inhibits the success rate of restoring the clothes. Secondly, homeowners generally do not have access to the appropriate cleaning agents, water temperatures and agitation needed for safely cleaning and restoring garments. Additionally, knowledgeable textile restorers can identify which fabrics will respond best to either dry or wet cleaning methods—neither of which are available in residential or even laundromat settings.
A Comprehensive Approach saves time, money, and garments! Good textile restorers will have a manager on site to work with the insured, the adjuster, & the contractor to identify the scope of the project and to manage expectations of results and timeline. They will remove textiles from the loss site by room, inventory all items, and return all items to back to the same rooms. Rush turnarounds of identified garments are imperative. Inventory lists and cost estimates should be supplied within 72 hours of the loss. Non-salvageable or non-restorable items should be included on the list—at no charge.
An excellent garment restoration company stands behind their work with confidence and integrity and will work with the insureds to insure their satisfaction so the adjuster and the mitigation contractor don’t have to waste their time on this aspect of the loss.
Trained and skilled garment care professionals can help to mitigate losses and minimize claims, thereby benefitting the insureds, the insurance companies, adjusters and other mitigation contractors.
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If you have additional questions, professionals at Treasured Garment Restoration are available to answer! You can visit us on the web: http://www.treasuredgarmentrestoration.com/
or call us at (651) 351-3951.
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